Returns & Exchanges

At Titan13Toy, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return your items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Return

  Contact our support team or visit our online portal with your order number and email address to start your request.

• 2.
  Prepare Package

  Securely pack the items in their original packaging, ensuring all tags and accessories are included to qualify for a refund.

• 3.
  Ship Items

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Refund

  Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.